Internal Error Messages
If you received an internal error message after submitting your credit card information online, your card most likely was charged and your order probably went through fine. To make sure, please submit a question through the “Ask a Question” tab above, detailing your name, address, email address, order ID if you know it, and what the error message says. We will research the issue and get back to you within 24-48 hours.You may also call our Member Services team at 800-960-0993.